Return and Exchange Policy

Thank you for choosing our jewelry. We value your satisfaction and strive to provide high-quality pieces that you will treasure. Please take a moment to review our policy on returns and exchanges:

Exchanges Only

We do not offer refunds or returns. However, we understand that sometimes an exchange may be necessary. If you find that your purchase is not quite right, we are happy to offer an exchange under the following conditions:

• Exchange Request Timeline: You must contact us within 7 days of receiving your item to initiate an exchange.
• Condition of the Item: The item must be returned in the same condition as it was sent. We require that the item shows no signs of wear and is in its original packaging.
• Customer Responsibility: The customer is responsible for the shipping costs associated with returning the item for an exchange. Please ensure that the item is securely packaged and insured, as we are not responsible for damage incurred during transit.
• Faulty or Incorrect Items: In the rare event that you receive a faulty item or if there was an error on our part, we will take full responsibility for the return shipping costs. Please contact us immediately so we can rectify the issue.

Final Sale Items

Please note that all items purchased on sale are considered final sale. These items cannot be returned or exchanged.

How to Initiate an Exchange

To initiate an exchange, please contact our customer service team with your order details and the reason for the exchange. Our team will provide you with the necessary instructions and assist you throughout the process.

We appreciate your understanding of our policies, which are designed to ensure the quality and integrity of our products for all customers. If you have any questions or need further assistance, please do not hesitate to contact us.